Great experience from beginning to end. Matthew and his team were punctual, courteous and professional. They were always quick to reply to any questions or concerns and very patient in explaining the process as well as basic things like how solar works, exactly. We got three quotes and their’s was the most competitive and the initial site visit with Matthew was easy and low pressure, which I appreciated. Would definitely recommend.
I highly recommend Matt and his team. They made the solar panel installation process smooth and efficient. Matt explained the different options clearly, and the installation itself was clean and professional. When we encountered a minor issue with the system, Matt responded promptly and resolved it within 30 minutes. Overall, a great experience!
This is our second house installation with 3D Energy and we are very happy.Great work from a great team. Precise and neat installation and excellent before and after sales technical support.Highest recommendation.
The headline summary of our experience with with Matt and the team at 3D is: “Angst Free”. 3D provided a seamless installation that went to cost and schedule with no surprises.Solar is a big investment, especially for larger homes, and it’s important to be comfortable that you are making the best decisions. All the way through the process we knew what we were buying, why we were buying it, what the alternatives were, and why the choices we were making were the right ones for our circumstances.Best of all is their technical excellence - all our questions were answered simply and easily without any “I’ve never been asked that before - I’ll have to get someone from the office to call you” moments.
Had to replace our solar inverter. Matthew had it organised, paperwork submitted and taken care of within a week. Extremely happy and would definitely recommend him for any electrical work
3D Energy recently installed a 10.8kW solar energy system at our property, and the design, installation and support has been nothing but exceptional. The team completed the install on time and the visual appearance looks great. 5 stars out of 5 for Matt and his very professional team.
I’ve known Matt from 3D Energy for a long while now through business dealings. My opinion is that he is honest, informed, efficient, price sensitive and has a colossal memory. His team is punctual, efficient and they tidy up b4 leaving the site. Matt tidied up warranties etc for me . Just a great company to deal with, imho. All good.
3D Energy & Matthew Giddens is the only choice for electrical & solar of any magnitude. They are timely, efficient, diligent & their advice is always accurate & technically descriptive. Put simply “ they are simply the BEST”
We recently engaged 3D Energy to supply and install a new Solar system on an existing residential property.Matthew Giddins, the Managing Director, was professional and reliable from the very beginning. His team behind him were efficient and also knowledgeable. Matthew has a wealth of industry experience which shows throughout his work. He is able to communicate an explain every aspect of the Products, Placement, Install and After Install monitoring.I would highly recommend this company above others, trust in healthy word of mouth reviews.Thankyou again to 3d Solar for a job executed excellently.
Very responsive team at 3D Energy. I took quite a while to make a decision on Solar but each time I had a question or came back for more info they were more than happy to work with me. Once I finally pulled the trigger the team that came to do the actual install were highly professional, always on time, friendly and informative. The job they did is very tidy and the wiring all has proper coverings and is neatly done at 90 degree angles. Very happy with the whole experience and now pumping solar energy into my home!
We have a solar panel system of panels on our roof. It is a difficult roof to access but 3D Energy team carries out the installation & connection to the design proposed by Matt Giddens.His company is able to monitor the panels & the system remotely to check on the systems performance.We are very impressed with 3D Energy for their service & quality products & highly recommend them to anyone contemplating solar panel installation & service.
Couldn't be happier, Matt was very responsive and happy to answer any questions, no matter how trivial, both before and after the install.We were sold after looking at photos of the beautiful work on the wiring that had been done on some of their other installs, we are very fussy and cannot fault any of this work. Even to wanting the panels placed hidden from view, yet still very neat.The installation team were fantastic, polite, quiet, respectful and hard working. They should be proud of themselves. I cannot recommend them more highly.Thank you Matt and the team from 3D Energy
Matt designed a 18.26 kw solar system for my home and his team of professional technicians completed a perfect installation. Matt is a true gentlemen and his technicians were on time and cleaned up my home after their installation. I wouldn't hesitate in recommending 3D Energy for a Solar Installation or any Electrical Work. Regards Billy.
Matt, Tom and team have done a great job at reinstating our solar panels as well as advising on and replacing our faulty inverter according to our long-term needs and budget. Very happy with great communication from start to finish.
Matthew and the team from 3D Energy were brilliant. Always responsive, communicative, and considered. Matthew designed and ordered the equipment, completed all certification and of course installed it in a very short timeframe and with great care. The thing that sets 3D Energy apart though, is that the whole way through the process Matthew and Team always did exactly what they said they would do, when they said they’d do it. Highly recommend.
As builders we know there are plenty of very ordinary service providers in the solar game. Matt provides efficient , competent design, installation, and followup software and app support. Based on previous solar installation experience, good choices of products are made for every part of the solar build. Additionally, prepared to attend North Stradbroke , and work on a couple of 40° roofs. Cob
Solar installation.Matthew and his whole team need to be congratulated for providing exceptional service. Matt’s communication was second to none. With every timeline being met. The whole process was extremely uncomplicated and the worksite was left perfectly clean and tidy. Couldn’t recommend highly enough.
We can’t recommend this company highly enough. Matt and his team installed Solar Panels and inverter. Matt made understanding the best Solar solution for us. 3Ds greatest strength, beside supplying good quality product, is his team. Louis, Harry and Nick are professional, always on time, neat, hard working and have done a wonderful job. We will use 3D Energy as our preferred supplier for other electrical work.
Matt and team installed an 8.8kW solar system and battery at my home. Not only were they professional, well organised, and timely, but Matt recommended a great solution. Matt's after sales service has also been second to none.
Very happy with the installation and service.We came across 3D energy when they were installing a new solar system on our neighbors’ roof. Prior to that we have contacted few local installers and provided our requirements for design ( a battery ready system) and all of them quote for system that will need to be upgraded at a later stage to make it compatible for battery and majority of the quotes were provided with remote roof survey.What made us to choose 3D energy was they were the only company who went on roof and served it in real-time, carried a shade survey to identify the ideal locations on the roof and provided proposal to suit for design requirements. Matt was very professional and patient in answering my questions, concerns and provided regular updates regarding the stock availability and installation schedule. In the day of installation and Tom and his team carried the installation very professionally and in a tidy manner. Tom explained and showed me the functions of the inverter, smart meter and other cloud based support features of the system.
10.7kw Solar system install - Camp HillMathew's team recently completed a residential solar installation for me. I initially approached Matthew for an alternative solar solution having already done a large degree of background work and almost pulling the trigger on another option. Matthew was quick to respond and offered his opinion on alternative setups that could meet my specific requests.For this install, I was concerned not just with the equipment selected and the overall cost but also the background and quality of the installer (I wanted an electrical contractor not a solar franchisee and sub contractors).I decide to proceed with 3D energy as the equipment recommended, stacked up vs multiple other 3rd party reviews of the hardware, the total install quote was competitive, Matthew was responsive and straight forward re his opinions and recommendations, his business model/team appeared to tick my boxes re quality electrical contractors and they we able to book the job within reasonable lead time.Come installation day, the weather was against us but Tom and his team was prompt, friendly & professional. They completed the work they could on the first day and left the site very neat and tidy ready for the following day's completion. Post installation, I reached out to Matthew to see if it was possible to relocate a few panels as the visual placement wasn't as I had originally intended, no problem, a few days later Tom and team was back and the relocation taken care of.Though I haven't been up to see the roof level work, the inverter install, visible wiring and conduit work is all very tidy. The overall aesthetic finish is high quality despite the system not being in a prominent location, in stark contrast to what I have seen from other installs!So far the solar system itself has met my expectations, I was very pleased with the overall experience from the 3D Energy team and would happily refer business to them in the future.
Thanks Matt,Your boys worked hard for most of the day. Only as they were packing up, did the cloud roll in….it must have been hot up there. They seem like a good bunch of fellows, your crew.I look forward to seeing the system in action. Tom showed me the app and a bit of what it can detail…looks quite comprehensive.Thank you for your advice, service, timeliness of communication and ease of ‘approachability’. I see now this was lacking in our previous quotes and dealings with other companies.I’m happy you picked up another job in the street and will be more than happy to recommend your company.Regards,Philip McCarter
I called 3D Energy with an enquiry about my non-functioning PV system and was delighted to have an experienced solar electrician on site within a couple of hours . As the inverter was declared unservicable I was referred to Matt, the owner, for options on going forward . Matt was quick to respond with a possible new system recommendation, all fully documented and priced up. He patiently discussed several different permutations and combinations over the next couple of weeks before we arrived at a final solution. We were very impressed with Matt and his team's professionalism, promptness,and general conduct from beginning to end. I would highly recommend this company to anyone who wants a first class system backed up with exemplary service. A fantastic team of pleasant and efficient professionals! Thankyou to all at 3D Energy.Steve & Gillian Luxton
We recently upgraded our solar system with 3D Energy. Although we had some other quotes, Mat from 3D Energy gave us the most information as regards to a variety of systems and costs. There was no pressure to buy, but when we accepted his quote he kept us well informed as to each step of the procedure. The installation team, led by Tom was efficient, professional in approach, friendly and obliging. They left the place clean and tidy. We found their service, including after sales to be exemplary. Overall, we could not fault them and would highly recommend 3D Energy, Mat and his team, to anyone wanting electrical work done of any description, including solar installation.
Matt and the team recently completed a supply & install of a 6.6kW solar system at our house. Highly recommend 3D Energy if you want a prompt, meticulous and professional service with attention to detail.
My old solar failed Mathew not only gave me the right advice but offered to replace with a good solar system which now works as promised. Mathew was caring and carried out the job on time.
Matthew and the team were fantastic! Really took the time to listen to our requirements and explain things in an easy to understand way, he even got up on our roof to take measurements for the quote! The installation was seamless and super quick. We're loving our solar and being able to have guilt free AC.
New solar system: Matt was patient in explaining different options to me and scheduled the job despite the Christmas rush. His team were professional and installed a solar system at my property without any issues. He stills responds to my emails if I have questions. Overall, I think clear communication and being a local business are 3D Energy's strengths.
I found Matt and his team via Google and read the positive reviews. Given Matt was local, I thought that he would be more likely to respond and show up (other electricians did not).Matt and his team are friendly, fast to quote and organise services and are very helpful. They also take pride in their work and clean up at the end (seems obvious but not always done by others).I certainly would recommend 3D Energy and won't hesitate to use them again.Katische
I'm a 3D-Energy customer and work in the electrical service industry also.Mat and his crew are on top of their game, good quality workmanship, good value, keep you informed of the job status and are on-site, on-time. Job well done guys.
We used 3D Energy for our solar installation. Matt Giddins and his team have been fantastic from start to finish. Would highly recommend them if you were thinking of getting a solar system installed.
Second time I have used 3D Energy and there level of service with regard to initial quote and installation did not disappoint.Would highly recommend utilizing this company for any solar panel installations.
Solar System install and commissioning is the subject here.Firstly - the owner of the business runs the business and does the design thoroughly. Matt was on the roof with his tape measure before I even knew he was here. That compared to the majority who go to the internet only. Matt uses and recommends high quality components also.Secondly - the installers did not tear into anything - they were careful on the roof and took enough time to make a neat job of the install. I had a roof repair guy up there to re point my terra cotta tiles after they finished and he was very complimentary of the quality of the job. He made particular mention of the amount of 2nd rate installs that he sees in his travels and how pleasantly surprised he was with my outcome.Also - the installers were not only experienced installers but very capable when it came to commission the system.Overall - I am more than happy to recommend Matt and 3D Energy.Brenton - New Farm Qld
Most recently the guys at 3D Enegry have added panels and an inverter to my existing solar system. The work was quick, stress free and amazing value.Past work has been done at our business and they always do an excellent job, arrive on time and leave mess free.
Can’t say a bad word about 3D energy. They installed our solar system and now we wish we had used them for all of our renovation work too. Great guys and Matt was very knowledgeable, glad we went with his advice on the larder solar system.
Thank you Matt and team. We wanted solar – but that is all we knew. 3D Energy was recommended to us and when we first met Matt we were immediately impressed by his knowledge. An expert in his field. The effort that went into the design, educating us and genuine advice on options, confirmed the recommendation – and we committed. The installation was quality as has been ‘after sales’ support. When you see the effort that goes into a quote, this high standard continues during and well after installation. Thankyou guys. Scott and Leanne, Samford
Matt from 3D Energy provided excellent advice and service when we were installing our Solar System. He spent considerable time going over the returns to expect and the installation was professional and hassle free.We have used 3D Energy for other general electrical work and have always found them friendly, on time and professional.Highly recommended.
Matt & his team did our warranty claim for the faulty solar panels which were originally installed by another company, the removal and re-installation process was of was done professionally and on time. Matt responded to all our queries promptly. Matt and his team were easy to deal with and left our property tidy after the installation. Matt also provided great after install service. I would highly recommend him and his team. Thank you Matt.
3D Energy gave us top quality, friendly, professional service throughout the installation and commissioning process. I'd highly recommend them to anyone considering solar electricity.
The installation of our solar system by Matt & his team was done professionally and on time. Matt responded to all my queries quickly and was knowledgeable with his products. Matt and his team were all friendly and pleasant to deal with and left our property tidy after the installation. Matt also provided great after install service. I highly recommend them. Thank you Matt.
Matthew and his team were very professional in every sense. He was very quick to respond to all queries, making sure I had the information and understanding to get the system that suited my requirements. They were always on time, tidy and polite. These guys do a great job. I thoroughly recommend them.
Matthew & 3D Energy provided us with an outstanding service. He was honest and expedient in all communications. He and his crew were highly proficient in the removal of old solar panels and in the installation of the new panels. 3 D Energy is the company to go to for your electrical services.
Matt and the team were prompt, courteous, efficient and reliable. We had a solar system installed and our meter box upgraded for a very reasonable price, and all the paperwork for rebates ect was handled by Matt and his team.I would highly recommend them as not only Solar installers but general Sparkies as well. They will be getting repeat business from me.
3D is the best electrical service available in Brisbane. Extremely helpful, very fast and nice Tradies. Try them for solar problems also - fixed ours quickly. Highly recommended , definitely 5 stars.service
Matt and his team were fantastic in delivery and product installation. They came out during the house build and were able to pre-cable all of the house prior to moving in and i will definitely be going back to 3D Energy for the power wall also.